Rust to Relaxation: Gracepool Delivers Innovative Solutions for a Revitalized East Coast Condominium Pool
Summary:
A ~240 unit condominium in the East of Singapore experienced significant disruption and resident dissatisfaction due to the use of wrong materials during the initial pool construction, leading to rust in the pipes and staining of the pool tiles. Compounded by past contractors’ inability to solve the issue and stringent COVID-19 circuit breaker regulations, the pool became unusable. Gracepool stepped in, taking ownership of the challenge and implementing innovative solutions, including chemical washing, pipe replacement, hacking, and retiling, all while navigating manpower and paperwork complexities. The result was a swift one-month completion, restoring the pool to a state of joy for the residents who eagerly embraced their much-needed sanctuary once restrictions were lifted.
Problem Faced
Disrupted Trust/Joy :
– During construction of the swimming pool, wrong and unsuitable materials were used for the pool pipes that resulted in rust that entered the swimming pool and staining pool tiles
– Water was unsightly and as a result none of the residents used the pool
– Past contractors could not offer a solution and did not have the confidence to successfully solve this problem
– This job needed to be conducted during Circuit breaker stringent regulations
Solution
Interventions by Grace:
– Gracepool took over the maintenance contract and wanted to solve the root cause despite other contractors’ reluctance
– Motivated to restore the pool for residents’ enjoyment
– Submitted proposal for chemical washing and to replace the portion of the piping that was affecting the rust in the pool. This job require hacking and retiling of the pool
– Gracepool also required to navigate manpower and paperwork challenges as a result of Covid-19 shutdowns
Result
Restored Joy:
– The job was completed within 1 month
– The Residents joyfully embraced the new pool and maximised the use of the pool as a much needed sanctuary once Covid-19 circuit breaker measures were lifted.